5 советов о pinco вы можете использовать сегодня
5 советов о pinco вы можете использовать сегодня
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The player’s attempts to close his account have been overlooked. The casino refunded deposits that were made after the player requested self-exclusion, therefore we marked the complaint as resolved.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.
After several emails and complaints to the casino, his verification had been reset and he was able to redo it, leading to his withdrawals being processed. The issue had been successfully resolved and the complaint had been marked as 'resolved' by us.
Despite this, the casino had cancelled the withdrawals citing they exceeded the daily limit. The player later reported that one withdrawal had been successful and decided to close the complaint. The issue had been marked as resolved by the Complaints Team.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
The player from Germany deposited money into the casino, which was deducted from their account but not credited into the casino account. The complaint was resolved as the player's deposit got credited.
Внизу экрана вы найдете пять кнопок, закрепленных повсечастно экране, которые обеспечивают мгновенный доступ к нашим самым популярным разделам.
The player from Latvia deposited money to the casino two days ago, but it has yet to be reflected in their game account or returned to their bank account.
While deposits worked without issue, withdrawals were consistently canceled with no resolution from support. The issue was resolved after the player confirmed receiving the funds. The complaint was marked as 'resolved' by us.
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The player from Italy deposited €80 and received a bonus of €20. After playing, he accumulated winnings of €840 which they want to withdraw. But, their total balance is locked due to the bonus, and they are unable to withdraw the winnings. Player’s complaint has been resolved successfully.
So far so good! After 3 payouts, a bank suddenly asks for a document with a transactions ID. Everyone knows that there is no such thing in Germany!
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.